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Return & Refund Policy

Return Policy

You will be required by our carrier to sign and accept that item(s) ordered and delivered to you are in good condition. In the event of the need to return item(s) that were purchased from, the item(s) must be returned in-person (if delivered in Abuja) to our store located at:
H-Medix Pharmacy & Stores Ltd
48 Ademola Adetokunbo Crescent,
Wuse 2, Abuja.

Also note that for Abuja Addresses, item(s) must be returned in the right quantities to the store at the above address within seventy-two (24) hours after the item(s) was delivered  to the customer.

Refund Policy

The amount and value of returned item(s) shall be refunded in full to customers including the value of tax (if applicable).
Amount paid for delivery of the item(s) shall not be refunded because it has been expended on transporting the item(s).
Customers shall get their refund within forty-eight (48) hours starting from the time item(s) were returned.